'MAINTECH CO., LTD.' (hereinafter the “Company”) values personal information of all its customers and adheres to laws in accordance with the “Act on Promotion of Information and Communications Network Utilization and Information Protection Etc.”

Through the Personal Information Handling Policy, we inform you that the company uses the personal information that our customers provide for certain purposes and methods and certain measures are taken to protect personal information.

In the event of amendment of the Personal Information Handling Policy, the company will announce it in a website notification (or individual notice).

ο This policy is enforced from March 1, 2021.

Personal Information Items for Collection

The company is collecting the following personal information for the purpose of consulting, etc.

• [Online Inquiry]
  - Collection Items: name, contact number, email, inquiry, etc.

Purpose of Collection and Use of Personal Information

The company utilizes the personal information collected for the following purposes.
Implementing contract regarding service provision and inquiry/response to service provision

Period of Possessing and Using Personal Information

In principle, once the purpose of collection and use of personal information has been achieved, the relevant information will be discarded without delay. However, the company shall store the member’s information for a certain period as stipulated by applicable laws if it is necessary to store in accordance with the pertinent laws.

Preserved Items and Grounds for Preserving Transaction History

• - Retention period for records regarding cancellation of contract or agreement: 3 years
• - Record regarding cancellation of contract or agreement: 5 years (Act on the Consumer Protection in Electronic Commerce, Etc.)
• - Record regarding payment and supply of goods: 5 years (Act on the Consumer Protection in Electronic Commerce, Etc.)
• - Record regarding consumer complaint or dispute handling: 3 years (Act on the Consumer Protection in Electronic Commerce, Etc.)

Procedure and Method of Discarding Personal Information

In principle, the company shall discard the relevant information once the purpose of collection and use of personal information has been achieved. The procedure and method of discarding are as follows.

• - Discarding procedure
  Once the purpose has been achieved, the information entered by the member at the time of membership registration, etc. will be transferred to a separate database (or a separate cabinet if written on paper) to be stored for a certain period, then discarded in accordance with the internal regulations and grounds for information protection under other applicable laws. (Refer to period of possession and use.)
  Personal information transferred to a separate database will not be used for purposes other than possession unless otherwise stated by laws.
• - Discarding method
  Electronically stored personal information shall be deleted by using a technological method that prevents reproduction of records.

Provision of Personal Information

The company shall not provide the personal information of users to a third party, with the exception of the following.
In case the users have given consent in advance, according to legal regulations, at the request of investigational institutions in accordance with the procedure and method stipulated by the law for the purpose of investigation

Commissioning Collected Personal Information

The company has commissioned the implementation of services to a professional vendor set forth below.

• - Commissioned vendor: Three Any INC CO., LTD.
• - Commissioned Business: Website and system management (hosting / maintenance)

Rights of Users and Legal Deputy and Exercising Method Thereof

Any user may view or modify their own personal information registered at any time, and request to terminate membership.
In order for users to view or modify their personal information, they should click “Change Personal Information” (or “Modify Member Information”), or “Withdraw Membership” to with draw membership (withdraw agreement) to view, modify or withdraw in person after personal identification.
Otherwise, users may contact in writing, by phone or email the company’s personal information manager who will take action without delay.
If you have requested for correction of an error in your personal information, such personal information will not be used or provided until the correction has been made.
If incorrect personal information has already been provided to a third party, the correction result will be sent to the third party without delay so that correction can be made.
The company will handle the withdrawn or deleted personal information at the user’s request according to as stated in the “Retention and Using Period of Personal Information Collected by Company” and shall prevent viewing or use for other purposes.
For children aged 14 and under, their legal deputy shall have the rights to view or modify their personal information and withdraw consent to collection.

Matters Regarding Installation, Operation and Refusal of Automatic Personal Information Collection Device

The company operates “cookies” that constantly save and search your information. Cookies are extremely small text files that the server used for operating a website sends to your browser, and will be saved in your computer hard disk.

The company shall use cookies for the following purposes.

• - Purpose of using cookies, etc.
  Analyzing members’ and non-members’ frequency of accessing and visiting time, identifying users’ preference and interests and tracking traces, providing targeted marketing and personalized service depending on the participation level to various events and visiting frequency, etc.
  Installing cookies is at the choice of each user.
  Therefore, each user may permit all cookies by setting up options in the web browser, confirm every time cookies are saved, or refuse to save all cookies.
• - How to refuse setting up cookies
  In case you wish to refuse cookie settings, you can select the option of the web browser you use to permit all cookies, confirm every time cookies are saved, or refuse to save all cookies.
• - How to select
  Example (for Internet Explorer): Tool > Internet Option > Personal Information on top of web browser
  However, if you refuse to install cookies, there may be difficulties in providing services.

Grievances Service Regarding Personal Information

In order to protect personal information of customers and to handle grievances regarding personal information, the company has appointed the following division and personal information manager.

• Customer Service Division

  Division Name : Management Team
  Phone : 031-7599-1294,5
  

• Personal Information Manager

  Name : Jung Soon Kim
  Phone : 031-7599-1294
  

You can report all complaints regarding personal information protection issues occurring from using the company’s services to the personal information manager or the division in charge.

If you need to report other personal information violation or need consulting, please inquire the following agencies.

• Personal Information Dispute Mediation Committee: 1833-6972 (www.kopico.go.kr)
• Personal Information Infringement Report Center: 118, (privacy.kisa.or.kr)
• Supreme Prosecutor’s Office, Cyber Crime Investigation Team: 1301, cid@spo.go.kr (www.spo.go.kr)
• National Police Agency, Cyber Bureau: 182, (cyberbureau.police.go.kr)